Frequently Asked Questions
Find answers to common questions about our red light therapy devices, their benefits, and how they can improve your health and well-being. Get all the details you need to make an informed decision.
Yes, shipping is absolutely free! We deliver your infrared therapy device straight to your door at no extra cost.
Our devices stand out for superior quality and effectiveness. While most competitors offer 5 wavelengths, our devices feature 7, providing a broader spectrum of benefits. Additionally, we offer a 3-year warranty—longer than the industry standard—giving you peace of mind and confidence in your purchase.
Infrared therapy offers numerous health benefits, including improved circulation, pain relief, muscle relaxation, detoxification, and enhanced skin health. The deep-penetrating heat from infrared wavelengths helps promote healing and recovery, making it a popular choice for both wellness and therapeutic purposes.
We offer a range of infrared therapy devices, from handheld options for targeted treatments to larger panels for full-body coverage. If you’re seeking relief from muscle pain or joint stiffness, smaller devices may be sufficient. For deeper tissue healing or whole-body relaxation, our larger panels provide broader therapeutic benefits. Contact us for guidance on the best device for your goals.
For best results, we recommend using the device 3 to 5 times a week. However, the frequency can vary depending on your personal needs and goals. Always listen to your body, and consult a healthcare provider if you’re using infrared therapy for a specific condition.
Yes, infrared therapy is safe for daily use for most people. Many users find daily sessions beneficial for relaxation, muscle recovery, and skin health. However, for specific health concerns, consult a healthcare provider for personalised guidance.
Infrared therapy is suitable for most people. However, individuals who are pregnant, have heart conditions, or are taking medications that cause light sensitivity should consult with a healthcare provider before starting infrared therapy. If you have any underlying health conditions, it's always a good idea to check with a professional.
Yes, we include protective eyewear with every purchase to ensure safe sessions. Infrared and near-infrared light can be intense, and we recommend wearing the included eyewear during each session, especially when treating areas close to the eyes.
Many users report feeling benefits like relaxation and reduced muscle tension after just one session. For more significant results—such as pain relief or improved skin tone—regular use over several weeks is recommended. Consistency is key to maximising the benefits.
After each session, wipe the device with a soft, damp cloth to remove any sweat or residue. Avoid using harsh chemicals or submerging the device in water. Proper maintenance will ensure the longevity of your product and keep it in top working condition.